Voice recognition and sentiment analysis system

• This system is an autonomous real time tool for obtaining information regarding the satisfaction, disgust, conformity, etc. This information is useful for improve the services under study and adapt them to the customers/users requirements
• This system can be integrated with real time communication platforms

Input(s):

• Audio source
• Video source

Main feature(s):

• Identification of language
• Voice transcription
• Real time analysis about positive or negative sentiments

Output(s):

• Language
• Real time information about positive or negative sentiments (absolute and subjective values)

This system requires good quality audio sources.

Service providers, contact centers, telcos.

Licensing