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Plugin 4YRECO

Project
21017 EARS
Type
New service
Description

The plugin connects the e-commerce storefront to the recommendation and explainability service through secure, read-only access to the store’s data. It uses catalogue information, product families, long-term customer preferences and real-time session context to deliver personalised, similar-product and complementary-product recommendations. Model training, evaluation and serving are managed locally, preserving control over store data. Each recommendation is supported by structured evidence and translated into clear, customer-facing explanations through Azure OpenAI.

Contact
Isabel Ribeiro
Email
isabel.ribeiro@ftpporto.com
Technical features

User Profiles and Interactions in real time are converted into a recommendation with an explanation behind the reasoning. Model training, evaluation and serving are managed locally, preserving control over store data. Each recommendation is supported by structured evidence and translated into clear, customer-facing explanations through Azure OpenAI.

Integration constraints

Endpoints have specific access keys and permissions

Targeted customer(s)

E-commerce clients

Conditions for reuse

Our company plans to commercialize this new plugIn

Confidentiality
Public
Publication date
01-10-2026
Involved partners
FTP - Com. Equip. Inf. Lda (PRT)