ITEA is the Eureka Cluster on software innovation
ITEA is the Eureka Cluster on software innovation
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Published on 15 Mar 2023

ITEA Office successfully passed the ISO 9001 recertification audit

On 23 January, ITEA Office successfully passed the recertification audit for ISO 9001 accreditation performed by DEKRA, one of the largest testing and certification institutions in the world. The Quality Management System of ITEA Office meets again all the requirements of the ISO 9001:2015 standard. The certificate (by DEKRA) is renewed for a period of 3 years, until 1 April 2026.

The DEKRA auditor was impressed by the unique high-quality level of the ITEA organisation, its processes, working methods and the use of Key Performance Indicators (KPIs). No non-conformities were found. During the audit it was noticed that the Quality Management System is well structured and maintained, with a strong use of visualised processes. Context and risk analysis are thoroughly worked out, stakeholders are connected to the organisation and the projects. Vision, mission and ITEA objectives are clearly defined and propagated and customer satisfaction has been surveyed with different surveys for different events and processes.

DEKRA recertification

ITEA Office is always committed to keep up the good work and we are open to all suggestions for improvement, so please feel free to share your ideas with us via info@itea4.org!

Certified since 2014

Since 2014, the ITEA Office has an ISO 9001-certified Quality Management System in place to ensure adaptability to the upcoming changes in industry and in the innovation landscape. As of 1 April 2017, the Quality Management System of ITEA Office meets the requirements of the ISO 9001:2015 standard. This certificate (by DEKRA) was renewed in 2020 and recently in 2023, it is now valid until 1 April 2026. Each year an intermediate audit is executed to keep track of the developments.

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