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ITEA is the Eureka Cluster on software innovation
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Creating a new identity verification service

Project
20050 Secur-e-Health
Type
New service
Description

IDENTOS has often provided custom identity verification solutions to our customers. We have decided to create a core identity verification service offering based on research and our target market. Identity verification services are often automated, and there is a gap in human-based evaluation of submitted identity evidence. These services allow existing verification processes to be done remotely and asynchronously

Contact
Alec Laws
Email
info@identos.ca
Research area(s)
identity verification
Technical features

The identity verification service

  • allows configuration of flexible verification workflows including, photo capture, video capture, form entry and information screens
  • allows for identity and other data collection or eligibility checking use cases
  • works with mobile and desktop browsers. It does not require a mobile application to be installed
  • allows a verification started on the desktop to be transitioned and completed on a mobile device
  • provides callbacks to the client on verification state changes
  • allows configuration of flexible review questions
  • allows client or IDENTOS-supplied human reviewers to process the queue of submitted verifications
  • allows escalation and audit of verification submissions
  • supports in-person verifications
  • is offered as a fully managed service. Clients may bring their own blob storage to hold all evidence and sensitive personal data
Integration constraints

Integration to a client is via API. This API allows the client system to create new verifications, redirect the user to the verification flow and retrieve the current state of a verification. The system allows a client to register a webhook URL to receive notification when the verification state changes.

Targeted customer(s)

Government (municipal, state and federal), Health Care, Legal and Real-estate

Conditions for reuse

Please reach out to IDENTOS for contracting terms

Confidentiality
Confidential
Publication date
16-10-2024
Involved partners
IDENTOS Inc. (CAN)